Refresher for T-Mobile Agent (Sprint)

1: What CST Document where we can find the Payment Arrangement Definitions and its Benefits?

2: Where can we find customers PA eligibility code?

3: Name the States that are restricted to purchase lease devices once the final installment of their lease term has billed. (Full Name)

4: Name 5 type of lines IL Care can cancel through NBA?

5: What is the promotion we are offering to customers migrating to Tax Inclusive (TI) rate plan and purchase a device via add a line or upgrade?

6: Is the T-Mobile App Experience available for iOS devices?

7: What document will you access if the customer is calling about moving or migrating to T-Mobile?

8: True or False: Only the Account Holder can complete MTME (Move to Magenta Experience). Authorized delegates cannot make this request.

9: In https://support.sprint.com/support/international/calling. How much is the Long Distance Call charge if mobile to mobile to Jamaica knowing I have Mexico-Canada Plus add on?

10: When is Tvision Live and Vibe services going to retire?